Refunds & Penalties
Refunds will not be granted for any reason unless it is determined by Gabriel Espinosa that an error was made in the production process of creating a client's CD/DVD or restoration media or Videography or if Gabriel Espinosa did not comply with written instructions submitted to, acknowledged by and approved by Gabriel Espinosa from client prior to the beginning of said production. Because verbal communications are subject to translation and interpretation it will remain the responsibility of the client to document and obtain approval and pricing from Gabriel Espinosa on any instruction pertaining to the CD/DVD and/or restoration project and/or Videography. Should the client not provide such written requirements and obtain approval from Gabriel Espinosa, prior to the start of production the client may be responsible for additional fees should post production changes be required.

Customer will be wholly responsible for media exchange by determining the method of transport (default method is USPS w/$100 insurance). Customer will be wholly responsible for the final CD/DVD and/or restoration resulting from the quality of the source media submitted for conversion/restoration.

We may change our Fees and Claims Policy and the fees for our services from time to time. We may also choose to temporarily change our Fees and Credits Policy and the fees for our services for promotional events and such changes are effective when we post the temporary promotional event on our News page. We may in our sole discretion change some or all of our services at any time. In the event we introduce a new service, the fees for that service are effective when that new service is made available to you. Unless otherwise stated, all fees are quoted in U.S. Dollars. You are responsible for paying all fees associated with using our service and our website and all applicable taxes and penalties.
 

Only a Venue.

Subsection 4.01 Overview.
Our websites, http://www.furryllama.com & www.transfer-movies-to-dvd.com, act as the venues for clients to request, submit, review and approve  CD/DVD and/or restoration and/or video related materials and media.

Subsection 4.02 Safe Exchange.
Because authentication of individuals on the Internet is not a proven process, Gabriel Espinosa, DBA Furryllama Web Consulting, cannot and does not confirm each client's purported identity.

Subsection 4.03 Release.
Because we take measures to prevent damage and loss to a client's original source media you agree to hold harmless Gabriel Espinosa, DBA Furryllama Web Consulting, (and our officers, directors, agents, subsidiaries and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known
and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.
 

Your Information.

Subsection 7.01 - Definition of Your Information.
"Your Information" is defined as any information you provide to us or other users in the registration, purchasing, audio/video, graphical, material, in any public message area (including the feedback area) or through any email/mail service. You are solely responsible for Your Information, and we act as a passive conduit for the conversion of and/or publication of Your Information. With respect to Your Information:

Subsection 7.02 - False Information.
Your Information (or any Media Property listed therein): (a) shall not be false, inaccurate or misleading; (b) shall not be fraudulent or involve the sale of proprietary or confidential information not owned by you or your company or organization for which you are authorized to disclose; (c) shall not infringe on any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (d) shall not violate any law, statute, ordinance or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); (e) shall not be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (f) shall not be obscene or contain child pornography; (g) shall not contain any viruses, Trojan horses, worms, time bombs, cancel-bots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (h) shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers; and shall not link directly or indirectly to or include descriptions of goods or services that are prohibited under this Agreement. Furthermore, you may not post any item on our site (or consummate any transaction that was initiated using our service) that, by paying to us the posting fee or the final transaction fee, could cause us to violate any applicable law, statute, ordinance or regulation.
 

Liability Limit.
In no event shall we or our suppliers or providers be liable for lost profits or any incidental or consequential damages arising from or in connection with our web site, production services or this agreement. However, arising, including negligence.

Our liability, and the liability of our suppliers and providers, to you or any third party or parties in any circumstance is limited to the greater of (A) the amount of fees you pay to us in the 12 months prior to the action giving rise to liability, and (B) $100. Some states do not allow the limitation of liability, so the foregoing limitation may not apply to you.

Additional Terms.
The following documents are incorporated by reference:

Subsection 24.1
We may change our Privacy Policy from time to time and we will provide you with at least thirty (30) days' notice of the changes via a convenient means.

General.
This Agreement shall be governed in all respects by the laws of the State of New York as such laws are applied to agreements entered into and to be performed entirely within New York between New York residents. We do not guarantee continuous, uninterrupted or secure access to our services, and operation of our site may be interfered with by numerous factors beyond our control. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof.

Disclosures.
The services hereunder are offered by Gabriel Espinosa, located at 58 Brook Trail, Greenwood Lake, NY 10925. If you are a New York resident, you may have this same information emailed to you by sending a letter to the foregoing address with your email address and a request for this information.

Parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors.